Business Mobile Secure

Attention

You have item(s) in your cart that are already assigned to the account (). To retain the item(s) in your cart, you may not change the account selected. If you wish to pick a different account, you may clear your cart.
 
  • Overview
  • FAQs
Continue
Shopping cart []items
No items in the cart yet, please continue shopping.
    View cart

    Business Mobile Secure

    Welcome to Business Mobile Secure - a powerful bundle of a mobile security tool you implement to protect your mobile devices from cyber threats, and a device management tool you use to manage your mobile devices, along with chat support, should you need help.

      Lookout for Small Business

      Verizon Device Management (MDM)

      Dedicated chat support

    img
    Let's help you get started!

    Step 1 - Check for welcome emails

    Check inbox or spam for Welcome emails from Verizon and Lookout.

    Step 2 - Enroll devices in Lookout

    Enroll devices by selecting Enroll with Email in the Lookout Admin portal. The end user will open the email on their mobile device and follow instructions to activate the Lookout mobile app.

    Step 3 - Navigate to Verizon MDM portal

    Navigate to your Verizon MDM portal by linking from your Verizon My Business account: My Business login > Manage Account > Product Tools > View All > scroll to Verizon MDM link to manage mobile devices from the Admin console.

    Need help ? Chat with us

    Chat support for the Business Mobile Secure bundle to help guide you through portal logins and onboarding to build out your Business Mobile Secure security approaches in both Admin portals.

    Activate with Lookout

    The activation guide can help you to set up your admin dashboard and protect your mobile device s in a few simple steps

    Download activation guide  
    Lookout portal

    Check your email for the Lookout Welcome email to Log In

    After locating the Welcome email from Lookout, click the log In link and set a password. Then log in to Lookout’s admin console to enroll devices. We recommend you use a computer to do this not a mobile device.

    Enroll devices from Lookout’s Admin portal

    Enroll end users through email by sending a unique enrollment code. One license per mobile device.

    Check email to activate security on end user’s mobile device

    Tap the Install Lookout for Work button to download the Lookout for Work app. After download, use the activation code to activate security protection.

    Get started with Verizon MDM

    The user guide can help you to set up your admin dashboard and manage your mobile devices in a few simple clicks

    Download user guide  
    Verizon MDM portal

    Set-up Verizon device enrollment via My Business

    Log into your My Business account, click Manage Account. Under Product Tools, Click View All, then select Verizon Mobile Device Enrollment link

    Set-up Verizon device enrollment via My Business

    On the homepage, click Manage Account. Under Product Tools, click View All, then select Verizon Mobile Device Management, then select login on VzMDM screen to navigate to your portal dashboard.

    Set-up Verizon device enrollment via My Business

    Select UEM under the Quick start Menu to set passcode policies, set permissions, install apps and other devices restrictions. Manage Groups and device memberships for consistent configuration. Admin's can wipe and locate supervised devices.

    Need help? Click Chat button for support

    If you require help with set up or encounter technical issues, you have access to dedicated technical support between the hours of 8 a.m. and 7 p.m. local time, 7 days a week. Simply click the chat button below to get started.

    Chat for Business Mobile Secure

    FAQs

    How do I enroll devices in Lookout?

    1. In the “Welcome to Lookout” email, click Set my password and create a password.

    2. Go to app.lookout.com and click Enroll Devices > Enroll with email.

    If you want to create your own invite email, click Enroll with code and copy and paste it into an email to employees.

    3. Enter employees’ email addresses in the text field, separating each email address with a comma, and click Add Emails > Send.

    How do I know if my employees have enrolled in Lookout?
      In Lookout, click Dashboard > Connected, Pending, Disconnected, or Unreachable under Deployment Status to view enrollment information for each device.

     

    How do I whitelist or blacklist websites?
    1. In Lookout, click Protections > Phishing and Content Protection.
    2. Under Blacklisted Content or Whitelisted Content, click Add an entry, enter a website URL, and click Add.

    How do I know if my devices are safe?

    In Lookout, click Dashboard and locate the Security Status section for a summary of threats detected on enrolled devices, sorted by risk level.

    To customize risk levels and responses, click Protections > Policies, make selections from the Risk Level and Response dropdowns, and click Save changes.

    How do I set minimum password requirements for Verizon MDM?
    Quick Start
    1. In Verizon MDM, click Dashboard.
    2. Under Quick Start Menu, click Unified Endpoint Management > Security Policy. From here, you can choose from three preset password requirement policies.
     
    Configure Advanced Passcode Policy
    1. In Verizon MDM, click Policy > Add Policy > Passcode Policies.
    2. Enter a name for the policy in the Name field, select the custom options from the dropdowns, then click Create.

    How do I set device restrictions for Verizon MDM?
    1. In Verizon MDM, click Policy > Add Policy > Restrictions.
    Restrictions are divided into six categories:
    • Security
    • Network
    • Hardware
    • Applications & Operating System
    • General
    • icloud
    2. Click a category to expand it, then click the dropdowns next to the restrictions > Yes or No.
    3. Click Create.

    How do I install apps on employees’ devices?
    1. In MDM, click Policy > Add Policy > Applications.
    2. Click the Platform dropdown > the name of the platform > the Package Type dropdown > General App.
    3. Click the Source dropdown > App Store, then enter the name of the app in the Search Store field and click the Search button.
    4. Click the app > Select > Create.
    5. Click Assign > the Assign [app name] to dropdown and select a group.
    6. Click the other dropdown menus to make the desired selections, then click Assign.

    How do I locate a device?

    Click Dashboard > Device Locations - World Map.

    Individual devices must have location reporting enabled in order for them to be visible in MDM. To create a policy requiring users to enable location reporting:

    1. In MDM, click Policy > Add Policy > Device Permissions.

    2. Click the Device Location Reporting dropdown > Required.

    3. Configure additional options if desired, then click Create > Assign.

    4. Click the Assign policy to dropdown > a device group > Assign.

    How do I reset a device’s passcode?
    1. In MDM, click Devices & Groups > a device.
    You can click the device’s phone number, or its user ID to view all devices assigned to that user.
    2. Click the Issue Command dropdown > Clear Passcode or Reset Passcode > the Send Command button to the right of the dropdown.
    If you’re resetting an Android device’s passcode, enter a new passcode in the Passcode field or leave it blank to allow the user to create a new passcode, then click Send.

    How do I remotely erase all information from a device?

    In MDM, click Devices & Groups > a device > the Issue Command dropdown > Wipe Device.

    You can click the device’s phone number, or its user ID to view all devices assigned to that user.

    2. Click the Send Command button to the right of the dropdown to wipe the device.