Changing your wireless number FAQs

General information

1. How do I change a wireless number?

It only takes a few steps in My Business. 

  1. .Sign in to My Business. 
  2. Click Manage Account and in the “Service” column, click Manage Wireless Numbers.
  3. Click the number you want to change.
  4. Click I want to...
  5. Click Change wireless number (99 lines max)
  6. Select the area code and exchange for the new number (the exchange is the first 3 digits after the area code).
  7. We’ll send a confirmation email to the address listed. You can enter additional emails in the box below.
  8. Click Submit.

2. How much does it cost to change my number?

There’s no charge to change your number in My Business. 

3. How do I change my phone number from one state to another?

Please call Customer Service at (800) 922-0204 for assistance.

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