Contact Center Hub help

The Onboarding Portal has everything you need to get started using Contact Center Hub:

• Training materials
• Porting numbers
• Technical checks
• Setting up integrations

All the info is at the Contact Center Hub onboarding site. 

Once you're up and running, the Contact Center Hub Knowledge Base has:

• User guides
• Advanced user instructions
• Troubleshooting tips 

  Visit the Contact Center Hub Knowledge Base site.

If you have a technical issue or need Contact Center Hub, product help, you can submit a ticket to Contact Center Hub Customer Care. (Sign in required)

 

Customer Care will contact you after you purchase the service for initial setup, but you can contact them during normal business hours to get additional help. 

Call 888-841-1366 and select option 1.

Verizon Wireless customers:

Sign in to My Business to pay your bill or access billing information.

You can also call 888-841-1366 and select option 2 to talk to Contact Center Hub Customer Care. 

Verizon Wireline customers:

Sign in to My Business to pay your bill or access billing information.

Call 888-841-1366 then select option 3 to talk to Contact Center Hub Customer Care.