Cost Center FAQs

A cost center is a department or business unit within a company to which costs can be allocated.  Businesses use cost centers to track and link expenses to a department function.

Yes.  Connecting your lines to a cost center makes it easier to budget, sort and report costs from your wireless accounts to your internal financial records.

• Administrator
• Analyst
• Maintain
• Maintain & Pay
• Maintain Limited
• Maintain Service Only
• Maintain Service Plus

If your role doesn't allow you to update a cost center, please contact your company administrator.

To navigate to the Change cost center page:

1. Sign in to My Business.
2. At the top of the home page, click Manage, then click Account, then click View wireless numbers.
3. On your All Wireless Numbers page, click I want to... box.
   
4. In the "Wireless User" column, click Change Cost Center (200 lines max).

Following the steps in the question above, go to the Change cost center page.

You can change a cost center for one line or up to 200 lines on an account.  

Change a cost center for one line:

1. Find the wireless number and click Select on the right side of the screen.
2. At the top of the screen, click Continue.
3. Enter a new cost center number in the box and click Submit.

1. Find the account and click Select all on the right side of the screen.
   • You can remove a line by clicking X.
2. At the top of the screen, click Continue.
3. Enter a new cost center number in the boxes and click Submit.

You'll receive a confirmation email. To send additional confirmation emails, click Add another email address.

The Change cost center page also has multiple search options. 

1. Click Search for lines. You can search by:
   • Wireless number
   • Wireless user ID
   • Wireless username
   • Account number
   • Device ID
   • SIM ID
   • Cost center
2. To search for multiple lines, Copy and paste a maximum of 100 wireless numbers from one account directly from a spreadsheet or separated by a comma.
3. Click Select all for all lines on an account, or Select for individual lines.
4. At the top of the screen, click Continue.
5. Enter a new cost center number in the boxes and click Submit.

You'll receive a confirmation email. To send additional confirmation emails, click Add another email address.

1. Sign in to the My Verizon for Business app.
2. Tap the 3-line navigation menu in the upper left corner of the screen.
3. Tap Lines.
4. Select the wireless number you want to update.
5. Tap the Actions tab.
6. Select Change Cost Center.
7. Update the information.
8. Tap Submit.

Updates reflect immediately online in My Business and the My Verizon for Business app.

It may take up to 1-2 bill cycles for updates to show on your paper bill.