Plan overview FAQs

General information

1. What are plans and why are they important to my Verizon service?

A plan is the service used to connect your device to America’s largest and most reliable network. It’s important to have the correct plan(s) assigned to your account to maintain consistent communication for your business and avoid overages.

Explore our plans. 

2. Which roles can change a plan in My Business?
  • Primary Contact/Administrator
  • Analyst
  • Maintain
  • Maintain & Pay
  • Maintain Service Only
  • Maintain Service Plus

3. When can I change my plan?

You can change your plan in My Business or the My Verizon Business app at any time. 

4. How do I change my plan in My Business?

To change your plan in My Business: 

From the My Business home page:

  1. Sign in to My Business.
  2. Click Manage, then click Account, then click View wireless numbers.
  3. Click the wireless number you want to change plans on. 
  4. Click the Plans tab.
  5. Click Manage Plans.

Depending on the type of plan you have, you could choose a new plan or add data to your existing plan. 

5. How do I change my plan in the My Verizon for Business app?

To change your plan on one line in the My Verizon for Business app:

  1. Sign in to the My Verizon for Business app.
  2. Tap Lines.
  3. Select a line.
  4. Tap the Actions tab.
  5. Tap Change Individual Plan.
  6. Select a new plan, then tap Continue.
    • Choose a data allowance if needed and tap Continue.
  7. Review your new plan and tap Continue.
  8. Choose an effective date and tap Submit.

6. Which plans are available now?
We have several types of plans to choose from:

  • Business Unlimited (4+ devices)
  • Flexible Business Plans (26+ devices)
    • Connect an unlimited number of devices with shared data customized just for your business
  • Machine to Machine plans
    • Collect and monitor data with remote assets
  • International plans
    • Connect from abroad or to 200+ countries while in the US

5G for Business

Experience our 5G Ultra Wideband network. With high speeds, low latency, better energy efficiency and more 5G has the potential to revolutionize the way you live, work and play.  5G Ultra Wideband service requires a 5G capable device operating inside 5G coverage areas.

Learn more about 5G, and which 5G solutions are best for your business.

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