Sign in and navigation:

To get to All wireless numbers from the global navigation area at the top of all My Business pages:

1. Sign in to My Business.
2. Click Manage Account.
3. In the “Service” section, click Manage Wireless Numbers.

The navigation bar allows you to search, filter, and display your wireless information, in the way that fits your needs and the needs of your business. 

Search:

Click the search window to search by:

• Wireless number
• Wireless user ID
• Wireless username
• Account number
• Device ID
• SIM ID
• Cost center

Need to search for multiple lines? Copy and paste a maximum of 100 wireless numbers from one account directly from a spreadsheet or separated by a comma.

Filter and group:

Click Filter by to show your lines by:

• Line status
• Upgrade eligbility
• Device capability (including 5G)
• Brand
• Device type

Click Group By: to sort your lines by:

• Billing account
• Upgrade eligibility
• Cost center

You can download or print a copy of your lines too. Just click the icons at the end of the search and filtering bar.

Click the I want to... action area above the search and filtering bar for quick access to a number of useful account features. 

It's organized by category:

• Plans and features
• Wireless user
• Devices
• Other

Each link shows how many lines you can change or update, such as Manage plans (100 lines max) or Change wireless user ID (99 lines max).

Click any of the links to start. Some of the processes might require you to select a wireless number first. 

In the Plans and features section, you can:

• Manage your plans
• Add or remove features
• Manage data allowances

 In the Wireless User section, you can:

• Edit user information
• Change a cost center
• Change a wireless number
• Change the billing responsibility
• Reset a voicemail password
• Suspend or resume service
• Move a wireless number
• Change a wireless user ID
  
• Chnage a memo bill email 

In the Devices section, you can:

• Activate equipment
• Upgrade a device
• Disconnect a line
• Replace a SIM card
• Exchange a device
• Add or remove features
• Manage data allowances

In the Other section you can:

• Manage call forwarding
• Update call and message blocking

You can select up to 6 columns to view and organize your wireless lines. 

Click Select Columns to choose which columns to display. Choose from:

• Wireless number
• User name
• Billing account
• Wireless ID
• Equipment model
• Device ID
• Cost center
• Upgrade eligibility 
• SIM ID

 

Column links:

• Click any column to sort your wireless lines by that category.
• Click any wireless number to go to its Line Overview page.
• Click any account number to go to its Account Overview page.
• Clicking Upgrade eligible to shop for a new device.