How to Print a Return Shipping Label in My Business

Overview

Overview

We’ll show you how to print a return label in My Business.  

To use this online process, the original order(s) must have been placed within the last 30 days.

Verizon Business return policy

Eligible user roles

  • Primary Contact
  • Admin
  • Analyst
  • Buy

Creating a return label in My Business

Step-by-step instructions

  1. Sign in to My Business.
  2. Click Manage, then click Orders, then click View order status.
  3. In the “Orders” column, click View Orders.
  4. On the Orders page, search by the Order number or by the wireless number.
    • Click the + sign icon to open the wireless number information, if needed.
  5. Under “Return Label Requested”, click Reprint.
  6. Click Continue.
  7. Enter your address and contact phone number, and click Continue.
  8. Click Print this label, then click Open below if you want to print your return label.
    • Click Save to save the return label PDF to your computers

Email or print your PDF