1. Log in into My Business.
2. Click Manage, then Device, then Transfer Service.

1. On the Transfer your service main page, click the Assume line tab, then click Request release below.
2. Enter the mobile numbers you want to assume, (up to 10) then click Verify and submit. 
3. We’ll send an email to the relinquishing party/current account owner to continue the transfer process in My Verizon. 

Once the relinquishing party/current account Owner releases the line(s), you’ll receive an email directing you back to My Business to complete the transfer.  Be sure to note your Request Number. 

1. Click the link in the notification email to go to the Transfer your service page.
   • The Assume line and Complete transfer tabs should be selected.
   • If you have more than one request, select a Request number from the dropdown.
2. In the “Lines to assume” section, review line details, including Equipment, Contract term, and Device Payment details, then click Continue. 
   • If you have more than one transfer request, select each Request number from the dropdown and repeat the process.  
3. Review the disclosures, then click Agree and Continue.
4. Select an existing account or create a new account as the destination for the transferred mobile numbers, then click Continue.
5. Select a plan for the mobile numbers, then click Continue.
6. Review the user information. If everything looks right, select Continue. Or, make any needed changes, then click Save details, then click Continue.
7. Review the Shopping cart, then click Checkout.
   • This Shopping cart shows the devices and monthly charge information for any lines you’re assuming.
8. Review the Billing information, then click Submit order.

You’ll receive a confirmation number, and you can print the page for your records by clicking View/print details.

Notes:

• Transfer requests are active for 15 days. 
• You can cancel pending requests by clicking Cancel request on the Transfer your service page.

1. Log in into My Business.
2. Click Manage, then Account, then Transfer Service.
3. Click the Release line tab, which takes you to the page to start the TYS process.
4. On the Transfer Your Service page you can search for lines, scroll and select specific lines, or click Select all to transfer all the lines on an account.
5. Click Continue.
6. On the next page, enter the first name, last name and email address of the new customer(s). If you want to apply this information to all lines, click Apply.
7. Confirm the email address to receive confirmation emails, or enter additional emails in the box below.
8. Click Submit.

You’ll receive a confirmation number, and you can print the page for your records by clicking Print Confirmation.

You’ll receive a confirmation email when the existing account holder completes the online process in My Business. 

1. Review the Verizon Wireless Customer agreement terms in the email before transferring the line of service.
2. Agree to the Terms and Conditions.
3. Accept responsibility for the line of service for the remainder of the existing contract line term.
4. Call Verizon Customer Service at 800-922-0204 and provide the wireless number that is transferring responsibility. A representative will assist you with this request.

Notes:

• The assuming party is subject to a credit check before the line can be transferred. 
• A security deposit may be required. 
• If this line is being added to an existing Verizon Wireless account, that account must be current.
• All lines that are transferring service may be required to switch to a currently available plan.