Changing wireless user information
Sign in and navigation
To update or edit user information and/or the address on file for a user, follow these steps below.
- Sign in to My Business.
- Click Manage Account.
- On the All wireless numbers page, click I want to...
- In the "Wireless user" section, click Edit user information (200 lines max)
Changing user information
On the Change user information page, you can enter or search using a variety of criteria:
- Wireless number
- Account number
- Wireless username
- Device ID
- SIM ID
- Cost center
- Wireless user ID
You can also download a spreadsheet to make changes to up to 200 lines
To change your user information:
- Enter your search criteria and click the magnifying glass icon. Your results will be listed under the search box.
- Click Add Line on each number you want to change.
- When you've added all your lines, click Continue.
- On the Change user information page, enter your updated user information. Complete all fields that have an asterisk.
- Once finished, click Submit.