Resetting passwords and updating or deleting users in My Business

Get started

It only takes a few minutes for the account Primary Contact or an Admin to update user information, delete users or start the reset password process in My Business.

Here’s how to get started.

  1. Sign in to My Business.
  2. Click your name in the upper right corner of the screen.
  3. In the “User Settings” section, click Profile Administration.
  4. You’ll see a list of users, or find a specific user by entering a user ID in the “Search for Users:” box, and clicking Go.

From here, in the “Actions” column you can:

  • Edit a company user
  • Delete a company user
  • Reset a user password

Editing a company user

Deleting a company user

Resetting a user password

Related topics

How to

How to create a user

Create a new user in My Business in just a few minutes.


Welcome to My Business

New to Verizon? We'll show you some of the top features and time savers to get you started in My Business.


5 tips to get you started in My Business

Here’s a few quick tips to get started managing your Verizon account. Even better, they’ll only take a few minutes. Even better, they’ll only take a few minutes.