Verizon Business Mastercard FAQs
My Business Primary Contacts and Administrators with small business wireless accounts that have 99 lines or less are eligible to apply for the Verizon Business Mastercard. Sign in to My Business to verify your eligibility.
If your company does not currently have a My Business login, we’ll resend a Welcome Email to your company’s Primary Contact so they can register.
Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated
FNBO issues the credit card and manages the Verizon Business Mastercard’s commercial credit account and billing. Cardmember servicing needs including disputes, lost or stolen, or additional card requests are managed by FNBO. Card Members will have access to a dedicated Verizon Business Mastercard toll free number, a dedicated Verizon Business Mastercard app and a dedicated online portal.
After you apply and are approved for the Verizon Business Mastercard, you can earn Verizon Business Dollars on eligible business purchases as part of the Verizon Business Mastercard Rewards Program as follows:
- 5% back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, during your first billing cycle after account opening
- 3% back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, after your first billing cycle
- 2% back on eligible gas, electric vehicle charging and office supplies*
- 1% on other purchases
For example, if you make an eligible purchase of $100 at a Verizon store using your Verizon Business Mastercard within the first credit card billing cycle after account opening, you can earn 5% back in Verizon Business Dollars. (After the first credit card billing cycle following activation, you will earn 3%.) There's no limit on the amount of Verizon Business Dollars you can earn for eligible purchases.
Terms and conditions apply. Please see Verizon Business Mastercard® Credit Card Rewards Program Terms and Conditions for a complete list of terms.
Yes. Primary Cardholders may add authorized Supplemental Cardholders at least 18 years of age at the card account level. There is no limit as to the number of Supplemental Cardholders a company can add. All earned Verizon Business Dollars will accumulate at the business wireless account level but may only be redeemed by the Primary Cardholder or an Account Manager on your Verizon wireless account Terms and conditions apply. Please see Verizon Business Mastercard® Credit Card Rewards Program Terms and Conditions for a complete list of Verizon Business Mastercard Rewards Program terms
The following applies for all Cardmembers on the same credit card account:
The Primary Cardholder (guarantor) will be liable for all purchases made on the credit card account, including those made by authorized users.
Mastercard World Elite for Business benefits include
- 24/7 Business Assistant
- Zero Liability Protection
- Rental Car Insurance Privileges
- Mastercard Receipt Management
Visit The Verizon Business Mastercard Guide to Benefits to see all the Cardmember benefits.
If you apply and are instantly approved, the company’s card information is automatically loaded into the payment sources section of your Verizon Wireless account that can be used for purchases and online bill pay. For purchases elsewhere, you’ll need to wait for your card to arrive in the mail, typically within 7 business days or less.
Once your company’s card is received in the mail, the primary Cardholder or account administrator can add the card to your business device’s digital wallet to use with Apple Pay, Google Pay, or Samsung Pay.
Primary Cardholders & My Business Primary Contacts and Administrators will be able to see how many Verizon Business Dollars the company’s Cardholders have earned to date, minus redemptions. Verizon Business Dollars accumulate collectively at the account and sub-account levels for bill pay or purchases of eligible devices and accessories.
Bill pay and purchases using Verizon Business Dollars can occur online, or with a Verizon Business Representative over the phone or in-store at select locations. Remember that the amount of Verizon Business Dollars a company has earned to date is subject to any refunds and credits on your card, minus redemption. Please see verizon.com/business-mastercard-rewards-legal for a complete list of Verizon Business Mastercard Rewards Program Terms and Conditions.
Unfortunately, you must be a Verizon Wireless small business customer to apply for the Verizon Business Mastercard at this time. Applicants must also be registered My Business users.
If your company doesn’t have a My Business login, we’ll resend a Welcome Email to your company’s Primary Contact so they can register online.
Cards are issued by First National Bank of Omaha and are independent of any payment history or information you have provided Verizon in the past.
Verizon Business Dollars earned by a wireless account stay with the wireless account and do not expire. If your company no longer has Verizon service or transfers service to a new owner in the event of a sale of the business, the Verizon Business Dollars cannot be transferred to a new wireless account holder.
While Business Dollars do not expire due to non-use, you’re encouraged to redeem them as soon as possible within 90 days of cancellation of your business Verizon Wireless service or the Verizon Business Dollars will be forfeited.
If there are multiple Verizon Business Mastercard guarantors associated with a Verizon Wireless account, voluntary closure or default of the credit card will not impact existing Verizon Business Dollar balances associated with the account.
However, in the event that only one Verizon Business Mastercard is associated with a Verizon Wireless account, and that credit card is voluntarily closed or is defaulted on, Verizon Business Dollars will be forfeited after 90 days from the date of closure or default.
The closure of additional/supplemental cards associated with a guarantor will not impact Verizon Business Dollar balances however.
You must redeem a minimum of one (1) Verizon Business Dollars for any Verizon wireless bill pay or purchase of a new device or accessory.
Yes, but you must be able to pay the entire amount of the device payoff using Verizon Business Dollars. Partial or split payment between Verizon Business Dollars and cash is not available at this time.
Billing & payments
Learn about different sections of your bill, payment options, how to set up Auto Pay and other helpful tools for your Verizon Wireless account