You can create a new user in My Business in a couple of minutes. Here’s how.

1. Sign in to My Business.
2. Click your name in the upper right corner of the screen.
   
3. In the “User Settings” section, click Profile Administration.
   
4. Click Add a new user.
   
5. Enter the user’s first name, last name and phone number.
   • Once the user begins registration, we’ll text this number a One Time Passcode during registration.
     
   • This number can’t have an extension, and must be able to receive a text message.
     
6. Enter the new user’s business email address.
   
   • This email is used for account updates and order confirmations.
     
7. Select a user role in the dropdown menu.
   
   • Click Need help finding a role? for assistance on selecting the best role for each new user.
     
8. If you want to grant additional access, check the boxes in the “Access Rights” section.
   
   • Bill on Behalf of
     
   • Machine to Machine / ThingSpace Manage
     
   • Microsoft Office 365 (Limited Access)
     
   • Name ID Services
     
   • Push To Talk
9. In the “Assign User” section, select Billing Structure in the dropdown menu.
   
   • The Billing Structure option will apply to most customers. 
10. Check the box(es) next to the account(s) you want the user to access, or check Access to All Accounts.
    • If you want to select from multiple accounts, enter an account in the “Filter” search area, and click Go.
      
    • You can grant access to specific mobile numbers by clicking the small triangle next to the account number, and selecting each number.
      
11. Click Submit.
    

Start adding new users in My Business now.