How to create a new My Business user
Overview
You can create a new user in My Business in a couple of minutes. Here’s how.
- Sign in to My Business.
- Click Manage, then click Company, then click Company users.
- Click Add a new user.
- Enter the user’s first name, last name and phone number.
- Once the user begins registration, we’ll text this number a One Time Passcode during registration.
- This number can’t have an extension, and must be able to receive a text message.
- Once the user begins registration, we’ll text this number a One Time Passcode during registration.
- Enter the new user’s business email address.
- This email is used for account updates and order confirmations.
- This email is used for account updates and order confirmations.
- Click Continue.
- Select a user role in the dropdown menu.
- Click Need help finding a role? for assistance on selecting the best role for each new user.
- Click Need help finding a role? for assistance on selecting the best role for each new user.
- Next, choose which product tools this user should be able to access.
- Click the box next to "All product tools", or click the boxes by the specific product tools you want them to access.
- Click Continue.
- If you have One Talk, you can select One Talk access on the next page. Click Continue or Skip.
- On the Billing and Company structures page, you can assign which view you want the new user to have in My Business.
- You can click Billing Structure or Company Structure.
- The Billing Structure option will apply to most customers.
- Click Select All to provide access to every account, or you can pick individual accounts by clicking Select.
- When you're finished with account selection, click Save.
And that's it. The new user will receive a confirmation email and instructions on how to complete the registration process.
You use the same username and password for the My Verizon for Business app.