Sign in and navigation:

To get to a Line Overview page from the global navigation area at the top of all My Business pages:

1. Sign in to My Business.
2. Click Manage Account
3. In the  the “Service” section, click Manage Wireless Numbers.
4. Click the mobile number you want to go to its Line overview page.

Click the I want to... action area at the top of the Line overview page for quick access to a number of useful account features. 

It's organized by category, with a few different options than the All wireless numbers page:

• Billing account
• Plans and features
• Wireless user
• Devices
• Other

Each link shows how many lines you can change or update, such as Manage plans (100 lines max) or Change wireless user ID (99 lines max).

Click any of the links to start. Some of the processes might require you to select a wireless number first. 

In the Billing account section you can:

• Edit your billing address
• Update paper free billing
• View your invoices

In the Plans and features section, you can:

• Manage your plans
• Add or remove features
• Manage data allowances

In the Wireless user section, you can:

• Edit user information
• Change a cost center
• Change a wireless number
• Change the billing responsibility
• Reset a voicemail password
• Suspend or resume service
  
• Move a wireless number
• Change a wireless user ID
  
• Change a memo bill email address

In the Devices section, you can:

• Activate equipment
• Upgrade a device
• Disconnect a line
• Replace a SIM card
• Exchange a device

In the Other section you can:

• Manage call forwarding
• Update call and message blocking

Search and filtering

The left side of your Line overview page displays all the lines on your account. 

If you have a lot of lines on your account, you can filter them by:

• Line status
• Upgrade eligibility
• Brand
• Device type

Click the Account number by your company name to navigate to the All accounts page. 

Each Line oveview page has tabs for one-click access to key line information:

• User info
• Device info
• Plans
• Features
• Recent activity

User information:

All of your user information is here, such as address, wireless user ID, alternate contact numbers and email address.

• Click Edit to access the Change user information page.
• Click Change billing responsibility to start a transfer of service
• Some user roles can also change a wireless user ID and cost center 

Device information:

Scroll down or click the Device Info tab to see your device info and upgrade date. 

You can also see your device status and device ID here, along with link to:

• Suspend, resume or disconnect a line
• Access call and message blocking
• Manage call forwarding
• Reset your voicemail password
• Buy accessories

 Plans:

The Plans area shows your plan name and cost, along with a chart displaying your talk, text and data usage, including 5G and promotional data.

There's also quick links to:

• Manage plans
• Set usage alerts
• See your current usage

Features:

The Features tab has easy to read tiles for all of your features, their cost (if any) and whether it's a line level or account level feature. 

Click the + sign to see features automatically included with your line.

Click Manage Features to change or add features, or check out step-by-step instructions on our Add or Remove Features support page.

Recent activity:

You can see all of your recent My Business transactions here, listed by date, with the transaction type, transaction number and status (Complete, Pending, etc).

Click any transaction number to see complete details on our Transaction History page.

There's also quick links to:

• View all transactions
• View all orders